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Accessibility

Inclusive Access for All

CIPAG is committed to ensuring our website and services are usable by everyone, regardless of ability or assistive technology.

Our Commitment

CIPAG strives to provide an accessible digital experience for all visitors, including people with visual, auditory, motor, or cognitive disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and comply with the Americans with Disabilities Act (ADA), Section 508, and the European Accessibility Act (EAA) where applicable.

Accessibility Features

Our website includes the following features to enhance usability:

  • Keyboard navigation: All interactive elements can be accessed using Tab, Shift+Tab, Enter, and Space keys.
  • Screen reader compatibility: Semantic HTML, ARIA landmarks, and descriptive alt text for images.
  • High contrast mode: Sufficient colour contrast ratios between text and background.
  • Resizable text: You can adjust text size using browser zoom (up to 200% without loss of content).
  • Heading structure: Logical heading hierarchy to assist screen reader navigation.
  • Forms with labels: All form fields have associated labels and clear error messages.
  • Alternative formats: PDF documents are tagged; upon request, we can provide plain text or large‑print versions.

Assistive Technology Compatibility

Our website is tested with the following assistive technologies:

  • JAWS (Windows)
  • NVDA (Windows)
  • VoiceOver (macOS, iOS)
  • TalkBack (Android)
  • ZoomText
  • Dragon Naturally Speaking

Exam Accessibility Accommodations

CIPAG is committed to providing reasonable accommodations for candidates with disabilities in our certification examinations. Accommodations may include:

  • Extended exam time (typically 50% or 100% extra).
  • Separate, distraction‑reduced testing environment.
  • Screen reader‑compatible exam format.
  • Use of a scribe or sign language interpreter.
  • Breaks during the exam.
  • Alternative test formats (e.g., large print, Braille).

To request accommodations, please submit the Accessibility Accommodation Request Form at least 30 days before your scheduled exam. You may need to provide supporting documentation from a qualified professional. Requests are handled confidentially by our Accessibility Coordinator.

Contact: accessibility@cipag.us

Ongoing Improvement

We regularly audit our website using automated tools (WAVE, axe) and conduct manual testing with assistive technology users. Our development team works to fix any identified accessibility issues promptly. However, if you encounter any barriers while using our site, please contact us.

Third‑Party Content

Our website may contain links to third‑party platforms (e.g., exam registration portals, payment gateways). While we strive to partner with accessible vendors, we cannot guarantee their accessibility. Please contact us if you experience difficulties, and we will attempt to provide an alternative means of access.

Feedback and Grievances

We welcome your feedback on the accessibility of CIPAG’s website and services. If you experience any difficulty accessing any part of our site, please contact us with the following information:

  • The URL of the page where you encountered the issue.
  • A description of the problem.
  • The assistive technology or browser you were using.

Accessibility Coordinator:
Email: accessibility@cipag.us
Phone: +1 (202) 555-0198 (TTY relay service available)

We will respond to accessibility complaints within 5 business days and aim to resolve or provide a workaround within 30 days.

Alternative Formats

If you require this policy or any other content in an alternative format (large print, braille, audio, or plain text), please contact us. We will provide the document free of charge within a reasonable time.

This Accessibility Statement was last updated on May 1, 2026. It is reviewed annually.